Fire Safety Supply's Customer Satisfaction Survey

First Name:
Last Name:
Email Address:
1) ARE YOU AWARE THAT Fire Safety Supply has a full service shop facility? Yes: No:
2) Are you aware that we pick up and deliver once a week to most areas of Northern California? Yes: No:
3) Are you currently using this service? Yes: No:
4) Which of the following services do we provide for you? (choose any that may apply)
  a) High pressure DOT hydrostatic testing (02-C02-SCBA-SCUBA etc.)
  b) Low pressure DOT hydrostatic testing
  c) Dry chemical cylinder test only
  d) Complete dry chemical service including test, recharge, collar, stem and o-ring
  e) Restaurant system cylinder hydrotest and recharge
  f) Industrial system cylinder hydrotest and recharge
  g) C0/2 and Nitrogen cartridge hydrotest and recharge
  h) C0/2 extinguisher test and recharge
  i) Halotron test and recharge
  j) Halon 1211 test and recharge
  k) FE-36 (Ansul Clean Guard) test and recharge
  l) Fire Hose testing
  m) Wheeled unit hydrotest and recharge e
  n) Class K hydrotest and recharge
  o) Boneyard used refurbished equipment such as dry chemicals, cartridges, C02’s, clean agent extinguishers, class K extinguishers, system cylinders, etc.
5) We have strived to provide the best quality service and workmanship in the industry and we pride ourselves in getting your entire order completed and returned to you on your very next scheduled delivery. The next few questions are related to your satisfaction with our effort.
  a) How would you rate our pick-up and delivery service over the last 4 months?

Rate
excellent:
good:
fair:
poor:
  b) How would you rate the quality of our work over the last 4 months?

Rate
excellent:
good:
fair:
poor:
  c) How would you rate the promptness of completion for your shop work over the last 4 months?

Rate
excellent:
good:
fair:
poor:
  d) How would you rate the overall appearance of your returned shop work over the last 4 months?

Rate
excellent:
good:
fair:
poor:
  e) How would you rate the value received from Fire Safety Supply regarding your shop work over the last 4 months?

Rate
excellent:
good:
fair:
poor:
  f) Are there any comments or concerns you would like for us to hear about and address?

Rate
excellent:
good:
fair:
poor: