Privacy Policy

This Privacy Policy describes how Fire Safety Supply collects, uses, discloses, and safeguards information obtained through its website and related online services.

Information We Collect

We may collect personal information that you voluntarily provide when you place an order, request a quote, create an account, subscribe to communications, complete a form, or contact us.

The information we collect may include:

• Name, company name, job title, and contact information
• Billing and shipping addresses
• Email address and telephone number
• Payment and transaction information
• Account login credentials
• Purchase history and product preferences
• Information submitted through forms, emails, or customer service inquiries

We may also automatically collect certain technical information, including your IP address, browser type, device information, pages visited, referring website, and website usage data through cookies and similar technologies.

How We Use Information

Fire Safety Supply may use collected information to:

• Process and fulfill orders
• Provide customer support and respond to inquiries
• Create and manage customer accounts
• Improve website functionality, products, and services
• Communicate order updates and important notices
• Send marketing communications where permitted by law
• Detect, prevent, and investigate fraud or security incidents
• Comply with legal obligations

Cookies and Tracking Technologies

Fire Safety Supply uses cookies and similar technologies to enhance website functionality, analyze website traffic, and improve the user experience.

Depending on your preferences and applicable law, we may use essential, analytics, functionality, and marketing cookies. You may manage your cookie preferences through our cookie consent tool when available.

For more information about our use of cookies and tracking technologies, please refer to our Cookie Notice.

How We Share Information

We do not sell personal information for monetary consideration. We may share information with trusted service providers and business partners that assist us in operating our website and conducting our business.

These parties may include:

• E-commerce and website hosting providers
• Payment processors
• Shipping and logistics partners
• Marketing and analytics providers
• Customer support providers
• Professional advisors and legal counsel

We may also disclose information when required by law or to protect our rights, property, customers, or business operations.

Data Security

We implement reasonable administrative, technical, and physical safeguards designed to protect personal information from unauthorized access, use, disclosure, alteration, or destruction.

However, no method of transmission over the Internet or electronic storage is completely secure, and we cannot guarantee absolute security.

Your Privacy Rights

Depending on your location and applicable law, you may have certain rights regarding your personal information, including the right to request access to, correction of, deletion of, or restriction of the use of your personal information.

California residents may have additional rights under the California Consumer Privacy Act (CCPA), as amended by the California Privacy Rights Act (CPRA).

To exercise your privacy rights, please contact us using the information below.

Third-Party Websites

Our website may contain links to third-party websites or services. Fire Safety Supply is not responsible for the privacy practices or content of third-party websites.

We encourage you to review the privacy policies of any third-party websites you visit.

Changes to This Privacy Policy

Fire Safety Supply reserves the right to update this Privacy Policy at any time. Any changes will become effective upon posting the revised policy on this page.

Your continued use of the website after changes are posted constitutes acceptance of the updated Privacy Policy.

Contact Information

Fire Safety Supply
468 Yolanda Avenue, Suite 201
Santa Rosa, CA 95404

Phone: (707) 575-9117

Email: sales@firesafetysupply.net